Passenger: “Is there something wrong with the air conditioning on this tram? It’s something like five degrees warmer in here than it is outside.”
I get out and gauge the temperature in the passenger area.
Me: “Yikes, you’re right. I’ll ‘reboot’ the tram in a couple stops when we’re out of the way of other traffic. If that doesn’t fix it, I’ll have to try for a replacement tram at the depot. Thank you for letting me know about this.”
Passenger gives me a look of total confusion/disgust/oppression and walks off shaking his head. I try to work out how I could possibly have offended him with that response.
He has no technical understanding of the tram and can’t grasp that’s it’s not as simple as flicking a switch immediately from hot to cold, or to ‘on’ in the first place. He presumes you’re an idiot who needs a serve. He’s hot and bovvered and wants someone to blame and vent upon. In short, he’s a douche. Just give thanks that you have twice as many teeth as he does, half the jackass, an’ kickin’ hurrr, kno’wh’I’msayin sister, mhmm? *snap*
…um, I think I know what you’re saying. 😛
Okay, I’ll make it more obvious next time that drivers don’t have controls for the air conditioning so if it’s bad then it’s not fixable etc.