That is, literally, physically stole it.
Woke up this morning with no hot water, went to work without having showered, came home on my break to sort out what I thought must be a billing problem, and after several calls ended up speaking to the body corporate.
Turns out that last night someone physically stole the mechanical parts of the apartment complex that provide the hot water. Like, to the entire complex.
Who would do such a thing and why completely eludes me, but there you have it.